Employee compliance is a crucial aspect of all organizations and industries. From cybersecurity learning in IT departments to HIPAA policies in medical industries, all employees must comply with company and industry standards for everything to run smoothly and safely.
If employees don’t comply, it puts a company at risk for non-compliance fines, lawsuits, workplace accidents, and injuries, among other significant problems. Unfortunately, compliance training courses isn’t enough, even if you make it as engaging and informative as possible. It’s also essential to think long-term and after the training courses, encouraging employees to utilize what they learn.
Here are ways to foster better compliance in employees.
- Identify the Company’s Values
The company’s values are a road map to establish goals, culture, and ideals. If you don’t identify those values, building a culture of compliance will be challenging.
For instance, if your company has a core value of integrity or doing the right thing, it can motivate compliant employee behaviors. With appropriate core values that leaders live by, employees will also see the value of compliance training and how it aligns with safe and supportive company culture and work environment.
Also, remember that compliance training isn’t just about ticking boxes. Create a compliance culture by getting more involved.
- Don’t Go For Anti; focus on Understanding
If you always have an “anti-“ message, you can only go so far. You must teach employees how and why such behaviors are inappropriate rather than just tell them not to do it. When you tell people not to do something, it won’t be as effective as giving them reasons behind it.
For instance, you shouldn’t just teach employees about anti-harassment. You must also help people understand why it happens and why it’s wrong behavior. Moreover, you must teach them how to identify harassment if it happens, so there will be better chances of preventing harassment from happening.
- Teach What People Should Do Rather Than Shouldn’t
This ties to the previous tip. Organizations shouldn’t only focus on what employees shouldn’t do. It’s best also to teach employees what behaviors they should adopt, giving them concrete actions to perform rather than simply telling them what they shouldn’t do.
Always start your sentences with “you should” rather than “do not,” which will give employees a mental image of what proper behavior looks like, making it easier to remember and perform.
- Eliminate Stigmas Regarding Topics
Specific topics are uncomfortable to talk about. However, it’s better to feel uncomfortable to bring issues to light for a few minutes. For example, there’s a fine line between friendly behavior and unacceptable harassment, and that line isn’t clear to everyone, so you must make that line explicitly clear
You can make topics easier to talk about by removing the stigma around such topics as sexual harassment. Talk about these topics openly, referencing relevant news and the like. The more openly you talk about it, the more others will as well.
Wrapping It Up
After conducting compliance training, remember to continue putting effort into keeping employees compliant afterward!